(704) 659- 6006
info@stertechs.com
Frequently asked questions
How often should restrooms be deep cleaned?
Most facilities benefit from professional restroom deep cleaning at least once a month. High-traffic restrooms (gyms, offices, schools, restaurants) may need weekly or bi-weekly service.
Do you replace our janitorial staff?
No. We partner with your current cleaning team. Daily janitorial staff handle routine cleaning, while we tackle the deep scrubbing, sanitization, and odor elimination they don’t have time or tools for.
What chemicals and products do you use?
We use commercial-grade, eco-friendly cleaning products that are safe for staff, visitors, and the environment while being tough on grime, bacteria, and odors.
Can you work after/before hours or on weekends?
Yes. We schedule services at times that won’t disrupt your business operations — mornings, evenings, overnight, weekends, or during off-peak hours.
How quickly can I get a quote?
In most cases, we can provide a free, no-obligation quote within 24 hours of your request.
Do you offer one-time deep cleans?
Yes. We provide one-time restroom deep cleaning, as well as recurring service plans
What areas do you serve?
We service Charlotte, NC, and surrounding areas including Concord, Huntersville, Gastonia, Monroe, Rock Hill, and Fort Mill.
What if I’m not satisfied with the service?
Your satisfaction is guaranteed. If you’re not happy, we’ll re-clean the restroom at no extra charge — or refund your payment.
